Returns & Exchanges

At ANNKE, we are committed to your security and satisfaction, offering a 30-day money-back guarantee for any reason. If you are not completely satisfied with your security solution, we provide a streamlined return process for all our electronic products.

1

Initiate Your Request

Contact our support team or log into your account within 30 days of delivery to submit a Return Merchandise Authorization (RMA) request.

2

Prepare Your Package

Securely pack the device in its original packaging, ensuring all accessories, cables, and manuals are included to qualify for a full refund.

3

Ship to ANNKE

Affix the provided shipping label or your own carrier label to the box and drop it off at an authorized shipping center.

4

Inspection and Refund

Once our technicians receive and inspect the returned hardware for quality assurance, your refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing